Ok so this morning I was getting ready to head out…my bedroom is ground level on the street. so ’ standing there then hear what sounds like a big truck come down my street then I hear something snap and smack against my building..so I look out the blinds and see the actual cables from the telephone pole laying in the street and across the car parked in front of mine.
I go outside and see that they are the cables for comcast and the cable going into my building is pulled out partially and now on the sidewalk and my upstairs neighbors cable was totally ripped out of the wall. The cables were hanging from the pole, laying in the street and across the sidewalk.
So being a twitter addict (http://www.twitter.com/markpappas) I bitch about it on Twitter this morning. A few mins ago I get a response from frank(comcastcares) asking me if I could use his help. Fucking Genius!! Comcast has someone full time manning twitter for any mentions of comcast. such a genius idea!
Suddenly they look a tiny bit less evil.
Update: Just got a new twitter message “Tech is on his way” that was faster than getting through the 1800 comcast menu!
Update2: jesus just got a call now from comcast telling me they are out there working on it.